Skip to main content

Web Conferencing

Extended Learning provides Web Conferencing services to faculty and students via an integrated component in UNM Learn. Once enabled in a course, Web Conferencing appears as an available tool within UNM Learn. Web Conferencing provides a comprehensive suite of tools for providing real-time interaction with faculty and students engaged in online classes. Most commonly used features include the ability to share applications and desktops, a whiteboard that can facilitate lecture notations and diagrams, student polling, breakout discussion rooms, and multi-point video and audio sharing.

Web Conferencing is available via UNM Learn, and faculty members can choose to implement web conferencing or not in their course depending on their own learning objectives and pedagogical strategies. Documentation about the use of web conferencing in a course can be found at https://learn.unm.edu.

Service Availability

Service available 24/7, with the exception of scheduled maintenance on Saturdays from 4:30 AM to 5:30 AM, and planned routine maintenance. Please see http://online.unm.edu/help/learn/support/system-availability.html for details.

Support is 24/7 by phone. Call (505) 277-0857 or (877) 688-8817. For other support options please see http://online.unm.edu/help/learn/support/index.html.

Alternative Access

If UNM Learn is unavailable, it will interfere with access to Web Conferencing. If you are able to log into UNM Learn but still encounter errors accessing Web Conferencing, you may contact Support at (505) 277-0857  or toll-free at (877) 688-8817. You can also reach us via email at media@unm.edu or check the alerts page for current known issues.

Available Training

Faculty can sign up for general UNM Learn training with the EL Training Schedule. Faculty and students planning on participating in web conferencing sessions should contact support in advance of the session to make sure that equipment is properly configured and they are comfortable with using the software. Support can be reached at (505) 277-0857, toll-free at (877) 688-8817, or via email at media@unm.edu. You can run basic diagnostic tests to determine your network and browser compatibility at

How to Request the Service

The service is available for use at faculty discretion in any course. If you have questions about the service, they can be directed to Support at (505) 277-0857, toll-free at (877) 688-8817, or via email at media@unm.edu .

Further Information or Support

Support is available from by contacting Support at (505) 277-0857, toll-free at (877) 688-8817, or via email at media@unm.edu .